If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for a replacement. The return refund would be completed in 3 days after the return package delivered.
Please note the following situations to our return and refund policy:
Below are some common examples：
1. Returned items must be returned in original product packaging.
2. Returned items must have no visible signs of wear or use.
3. If your return reason is product damage or defective or outside the 30 day free return window, contact the customer service to get assistance and get a solution.
To initiate a return, please complete the following steps:
1. Send an email to our customer service to get your return instruction.
2. Print the prepaid return shipping label that you will receive by email.
3. Send all items back to us using the label provided.
Your money will be back to your original account in 3 days after the return package delivered. No return restocking fees customer need to pay. If the return item is a different product or product damaged in transport of return, you will receive partial refund of the entire order.
More question, please email our customer service to get further help.