Motor: 24V DC
Absorbed motor power: 120W
Max torque: 25N·m
Back-up Battery: 24V 5AH
Max gate weight: 1100LBS/500KG
Gate moving speed: 7.9”per second(20m/second)
Power supply: Solar and battery powered
Environmental conditions: From -20℃ to +50℃
Protection class: IP44
[SUPERIOR QUALITY] - DC HOUSE solar gate opener is equipped with a solid 120W DC pure copper motor and built-in solar charge controller for more stable performance and less noise. Bring your family a more comfortable and smart life.
[SOLAR POWERED] - The 20W solar panel included with the kit will charge the built-in 24v 5Ah battery, even if there is no sunlight, the battery can power the door opener for 2-3 days without any power input.
[MULTIPLE PROTECTIONS] - An encrypted Bluetooth remote protects your gate from unauthorized access. The stop/reverse button can immediately stop the side sliding door running to avoid unexpected situations.
[WIDE APPLICATION] - The clean exterior design is suitable for most driveway sliding doors such as homes, yards, farms and ranches. We provide complete installation instructions and videos to help you get it installed in a few hours.
[EXCELLENT SUPPORT] - DC HOUSE provides customers with a 12-month warranty, and 24/7 online customer service can solve any installation and after-sales problems for you.
We hope you have enjoyed your online shopping experience with DC-HOUSE. Please read below for more information about our shipping and return policies.
We offer a free shipping service for most of mainland U.S.and European.
You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel.
Procession time can take between 1-3 business days.
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
All items sold at DC-HOUSE are guaranteed to be delivered in 30 days.
If you have not received your item(s) beyond this time, you are eligible for a full refund after we have conducted a postal investigation.
|Shipping from||Shipping to||Shipping time||tracking information|
|U.S. warehouse||USA||3-5 business days||tracked|
|A.U. warehouse||AU||5-7 business days||tracked|
|I.T. warehouse||IT||3-5 business days||tracked|
|F.R. warehouse||FR||3-5 business days||tracked|
|D.E. warehouse||DE||3-5 business days||tracked|
|E.S. warehouse||ES||5-7 business days||tracked|
|U.K. warehouse||UK||3-5 business days||tracked|
Freight: Larger Panels Kits must be shipped by freight, the shipping time is 5-14 business days.
Note: The shipping times mentioned above refer to the estimated times of business days that the shipment will take after an order has been shipped. Business days do not include Saturday/Sunday and any public holidays. These estimates are based on normal circumstances and are not a guarantee of delivery times. We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues.
Full refunds are not available under the following circumstances:
1. Delays caused by the buyer providing incorrect or incomplete delivery information;
2. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;
3. Any un-insured order that is lost or stolen;
4. Delays in delivery caused by any other beyond DC-HOUSE's control, such as public holidays and Customs issues.
HI, AK, PR & US Territories:
Free shipping is not available for customers in Hawaii (HI), Alaska (AK), Puerto Rico (PR) or any US Territory. Please contact us for a shipping quote on your order.
GUARANTEES & RETURN POLICY14 Days DOA Product Guarantee
If one or more of the items you received are damaged, different, or not working, you will be protected by this Guarantee. Please contact us for Return Material Authorization within 14 days of the order being received. In the event of a replacement, DC-HOUSE will arrange for return shipment of the defective unit, and once the part has been received and inspected, we will ship out the replacement part within 3 working days. To qualify under our Defective on Arrival policy, goods must be returned in their original packaging. Goods returned without original packaging will not be accepted.
30 Days No Reason Return
Standard in stock merchandise purchased through DC-HOUSE may be returned within 30 days of the receipt of the product. You will receive a refund or credit towards your account, provided the merchandise is returned in the original packaging in new and resalable condition with the original blank warranty cards, manuals, and all accessories. DC-HOUSE will pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received, or for any extra products you did not order. For all other reasons, customers are responsible for the return shipping fees. DC-HOUSE requires at minimum 1-2 working days to inspect a returned item prior to issuing a refund or credit.
Please note that DC-HOUSE will not accept returns with product modifications as it voids our warranty policy. Any modified products received will be returned to you at your expense.
Please be prepared with your invoice or the following information:
Proof of purchase
Video or photo of the faulty product (if applicable)
Contact telephone number
Please carefully follow our warranty process to minimize any delays:
1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Bought two openers thru eBay , been back and forth trying to get these openers fixed n now they are not writing back ,now I’m sitting here with two non working motors and a very mad Customer! Can You Help ?
When first received our door opener and installed it, since I wouldn't use it, we were surprised that it didn't work, so we contacted the company and thought there was something wrong with the product. But luckily, their customer service taught me how to install and use it, and even sent me replacement parts, but it didn't work. Over the next few weeks, they tried many different strategies, back and forth, and they decided to send me a replacement, and it worked well. I have never had such a wonderful experience with this company. They were kind, willing to help me, and very helpful. I highly recommend buying the DC HOUSE solar gate opener. It works great!!!!!